Tip: The chat assistant (bottom-right corner) can answer most questions instantly.
Quick Start Guide
Get up and running in under 5 minutes, regardless of your role.
1. Create Your Account
Visit the website and click "Get Started." You can sign up with your email and a password (at least 8 characters), or use Google or Apple for one-click login.
2. Complete Your Profile
After your first login, enter your first and last name. If your club sent you an invite link or code, use it here — it automatically connects you to the right organization.
3. Find Your Dashboard
| Your Role | What You Can Do |
|---|---|
| Owner | Locations, staff and pay rates, payroll, Stripe, pricing, analytics, reports, and settings |
| Staff / Manager | Day-to-day operations — classes, rooms, students, coaches, communications, check-in, and camps |
| Coach | Your teaching schedule, student roster, feedback, and availability |
| Parent | Track your athlete's progress, view classes, and manage billing |
| Athlete | Your classes, competition history, coach feedback, and rankings |
| Referee | Your assigned competitions and match schedules |
Working in More Than One Club
If you belong to more than one club, the platform asks which one you want to open each time you log in. You can switch clubs at any time from the club chip at the top of the screen — handy if you coach at one club and your child trains at another. Your inbox, notifications, and schedule can show one club or all of your clubs.
4. First Steps by Role
Owners & Staff / Managers
- •Add your first location under the Locations tab, choosing its country and currency
- •Invite coaches and staff using the Invite page
- •Create your first camp in the Camps page
- •Set the club's default coach rate and connect Stripe in Settings → Club Profile and Stripe Setup
Coaches
- •Set your availability first — without it, students can't book private lessons
- •Start each class from your schedule to take live attendance
- •Give feedback after each session (skills are scored 0–10) so students see their progress
- •Submit travel or gear expenses and your daily lesson report from the mobile app or desktop dashboard
Parents
- •Use the mobile app for daily progress checks — it's faster and easier
- •View your athlete's skill scores (0–10) and coach feedback in Progress
- •Buy a lesson package for extra private lessons and watch the credits on each child's dashboard
- •Pay invoices and set up autopay in the Billing tab
- •Browse the Course Catalog to enroll in new classes
Athletes
- •Review your coach's feedback after each session to track your improvement
- •Book private lessons using the coach availability section — a lesson credit is used automatically if your club sells packages
- •Check your Rankings after competitions, and add the club calendar so your schedule is in your own calendar app
5. Need Help?
| Resource | How to access |
|---|---|
| Role guides | Use the navigation on the left to find your role-specific guide |
| FAQ Chatbot | Click the chat icon in the bottom-right corner of any page |
| Email support | support@keltios.com |